Frequently Asked Questions
Quick answers to common questions about CourseBot
Getting Started
How long does setup take?
Initial setup takes 2-3 hours. You'll upload your course materials, train the AI on your content, and activate support. The AI starts answering questions within 24 hours.
Do I need technical skills to use CourseBot?
No technical expertise required. Our interface is designed for educators, not developers. If you can upload files and type responses, you can set up CourseBot.
What's included in the 14-day free trial?
Full access to all features in your chosen plan. No credit card required. You can train the AI, integrate with your LMS, and see real results before paying.
Pricing & Plans
How much does CourseBot cost?
Creator Plan: $49/month (up to 100 students), Professional Plan: $99/month (up to 500 students), Institution Plan: Custom pricing for universities and large organizations.
Can I cancel anytime?
Yes, cancel anytime with no penalties. We also offer a 30-day money-back guarantee if you're not satisfied.
What happens if I exceed my student limit?
We'll notify you when you approach your limit. You can upgrade to the next plan or contact us for custom pricing.
Integrations & Technical
What platforms does CourseBot integrate with?
We integrate directly with Teachable, Thinkific, Canvas, and Moodle. We also support email and chat integrations. New platform integrations are added regularly based on user requests.
Can I use CourseBot without an LMS?
Yes! CourseBot works as a standalone support portal, via email, or embedded on your website. LMS integration is optional.
Does CourseBot have an API?
Yes, Professional and Institution plans include API access for custom integrations.
Security & Privacy
Is CourseBot FERPA compliant?
Yes, CourseBot is fully FERPA compliant. Student data is encrypted, never sold to third parties, and never used to train our AI models.
What happens to my course content?
Your content is encrypted and stored securely. It's only used to train your specific AI assistant and is never shared with other users or used for model training.
Can I export my data?
Yes, you can export all your data (questions, answers, analytics) at any time. We believe in full data ownership.
Support & Training
How accurate is the AI?
CourseBot answers 80%+ of questions accurately after initial training. Accuracy improves continuously as the AI learns from instructor corrections and new content.
What if the AI gives a wrong answer?
You'll be notified when the AI is uncertain. You can review answers, correct them, and the AI learns from your feedback. Complex questions are automatically routed to you.
Do you provide training and support?
Yes! All plans include onboarding support, video tutorials, and comprehensive documentation. Professional and Institution plans include personalized training sessions.